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feat: file/screenshot attachments on support tickets (v0.49.1)

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Support form now accepts up to 5 attachments (images, PDF, text, JSON,
zip; 10MB each) via the existing S3/MinIO presigned-upload flow. New
support_ticket_attachments table; attachment links get folded into the
Gitea issue body and shown as thumbnails in both the user's ticket
history and the admin support view.

New presign endpoint (/api/v1/support/attachments/presign, rate-limited
20/hr) scoped to the uploading user rather than a ticket id, since the
ticket doesn't exist yet at upload time.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
Arnaud
2026-07-18 12:09:40 +02:00
parent 811d4cad42
commit 12c2ec213a
19 changed files with 5855 additions and 64 deletions
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packages/db/src/migrations/0046_curly_sabretooth.sql
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CREATE TABLE "support_ticket_attachments" (
"id" text PRIMARY KEY NOT NULL,
"ticket_id" text NOT NULL,
"storage_key" text NOT NULL,
"content_type" text NOT NULL,
"size_bytes" integer NOT NULL,
"created_at" timestamp DEFAULT now() NOT NULL
);
--> statement-breakpoint
ALTER TABLE "support_ticket_attachments" ADD CONSTRAINT "support_ticket_attachments_ticket_id_support_tickets_id_fk" FOREIGN KEY ("ticket_id") REFERENCES "public"."support_tickets"("id") ON DELETE cascade ON UPDATE no action;--> statement-breakpoint
CREATE INDEX "support_ticket_attachments_ticket_idx" ON "support_ticket_attachments" USING btree ("ticket_id");